Dr Neil Campbell MPL
Spokesperson on Roads and Transport
The South African National Roads Agency Limited (Sanral) and its designated service provider the Electronic Toll Collections (ETC) seem to be playing a cat and mouse game with unregistered users of their highways.
In my immediate family of five only one has received a deluge of invoices, correspondence, consolidated invoices and threats whilst the other four have received nothing. It seems that he is being set up to be a martyr who will be prosecuted to the hilt.
The original invoices only arrived a day after the so-called grace period during which a 60% discount applies, meaning that delivery was too late to qualify for the discount. Relying on the South African Post Office when time is important just doesn’t work.
Subsequent consolidated invoices have pushed the original amount owing up by approximately a factor of three. In addition Sanral threatens via the media to apply excessive interest rates.
Those individuals who have not received invoices are in fact being disadvantaged, through no fault of their own, in that they are not being allowed to settle their debt in time to qualify for a discount and they will eventually face huge penalties. Sanral in the meanwhile does not provide a shred of evidence that these accounts were posted timeously.
This whole matter needs to be tested in the courts.